Showed up in mint condition in the original box with no damage. I tried other hats from the same reseller and returns were no problem.Good quality and a reasonable value.It’s a little more stiff than I expected and the band isn’t anything special, but I knew that going in.Buy the most X’s you can afford for luxury and the fewest of its just for an every day beater or work hat (or costume).Based on my experience, this is the entry level for a luxury formal hat.